PRIVACY POLICY

This Privacy Policy explains how Quest Alliance ("we" or "us") collects, uses, and discloses personal information in connection with the Quest Alliance mobile application (the "App") and related website (the "Website") and services.

1) Personal Information We Collect

We may collect the following personal information about you:

  • Contact Information: such as your name, address, phone number, and email address;
  • Financial Information: such as your income, credit score, and other financial information relevant to your mortgage loan application;
  • Device Information: such as your device type, operating system, and IP address;
  • Location Information: such as your device's GPS location, if you provide us with permission to do so;
  • Usage Information: such as information about how you use the App and our services.
  • We collect this information when you provide it to us, when you use the App and our services, and from third-party sources.

    2) How We Use Your Personal Information

    We may use your personal information for the following purposes:

  • To provide our services to you, including processing your mortgage loan application;
  • To communicate with you about our services and promotional offers;
  • To personalise your experience on the App and Website;
  • To improve the App, Website, and our services;
  • To comply with legal obligations.
  • We may also combine your personal information with other information we have collected about you or obtained from third-party sources.

    3) How We Share Your Personal Information

    We may share your personal information with the following types of third parties:

  • Service Providers: We may share your personal information with service providers who help us operate the App, Website, and provide our services.
  • Affiliates: We may share your personal information with our affiliates for their own business purposes.
  • Legal Requirements: We may disclose your personal information to law enforcement or other government agencies when required by law or in response to a subpoena or other legal process.
  • Business Transfers: We may disclose your personal information as part of a merger, acquisition, or other business transfer.
  • 4) Your Rights and Choices

    You may have certain rights regarding your personal information under applicable law. These may include the right to:

  • Access your personal information;
  • Correct inaccuracies in your personal information;
  • Request that we delete your personal information;
  • Object to the processing of your personal information;
  • Request that we restrict the processing of your personal information;
  • Request that we transfer your personal information to another organization.
  • To exercise these rights, please contact us using the contact information provided below.

    5) Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no security measures are perfect, and we cannot guarantee the security of your personal information.

    6) Data Retention

    We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

    7) Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on the App or Website or by other means.

    8) Contact Us

    If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at admin@quest-tc.com.